Banter Reviews

I don't know if they're fake or what; not only once, but twice - the Diamond fell off the earring. I was able to save the one diamond but lost the other. Even after going back to the shop this still occurred. What a waste of money; I'll be shopping elsewhere.
(And I also even have the receipt and proof of purchase but it won't let me send it; claiming file is too big. Ridiculous.)

Worst place to buy jewelr. I purchased a gold bracelet. Its thin and didn't even last a year but it was very expensiv. Wasted my money for th braclet to break within a year and nothing they could do it about it. Why buy from your cheap then? If it cant be replaced a year later. I'm very upset I choose this cheap place to do business with then the sales associates doesn't make it any better because they are RUDE! The store manager has no empathy just wants your money! Don't shop with them if your looking for nice jewelry and quality!

Spartacus did an awesome job with piercing my 6 month old twins ears! Not only was he great with the babies but he was very profession and a good sales man!

I love online shopping and customer service is key. Not only is this website absolutely garbage, listing items that aren't for sale, promo codes that don't work, but the customer service lies along with their normal robot jargon. I spoke to several customer service reps/customer care. The reps can only transfer me to customer care, and they are terrible, "give me your information" after saying things are not in stock and blaming my card when the order doesn't process. After an hour of this bull$#*!, just trying to buy myself a birthday gift, I asked the staff to price match me for a shorter chain that was exactly the same but this rep told me an item is that is not in stock won't go through and there will be a hold on your card. Just brisking over the fact that pagoda wasted my time with their broken website and doesn't want to price match on an item that is obviously in stock.

I bought what the salesperson said was 14 k solid gold small men's earrings for $69.99.
After 1 month of wearing one the gold color turned to a pinkish bronze color a sure sign of gold filled or plated inferior merchandise……. Certainly NOT 14 k solid gold as stated by clerk.

I should have asked to see the "stamp" on the earrings.
ALL solid gold jewelry is stamped with the gold quality on the item itself.
NEVER BUY from PEIRCING PAGODA they misrepresent their plated jewelry as solid gold.

My bad, I should have known.

Reed M.
Charleston SC
Northwoods Mall

Notice that I'm a minor and I've never been there, but I already have a HORRIBLE impression of it because of how loud their spotify ads are. I try my best to study with calm music in the background, it fades out at the end and all is good. UNTIL THE $#*!ING AD COMES ON. I'm so sick of the stupidly cheerful girl saying "FLIRTING WITH-" like god please just shut up. Their customer service also didn't know what spotify was so $#*! them.

I will never shop the Peoria il location again! They are never at the kiosk and girls that are there are very unprofessional! And super rude! I was there about two months ago and I didn't have that probably! Now they need to close that location! It's always empty and they are constantly on there cell phones! The two young girls that were there! Never get another dollar from me! I use to be a loyal customer! Not anymore

Plaza Bonita Mall.
Customer service is horrible and wouldn't recommend this place to anyone. Please check for yourself but would highly encourage you to look elsewhere!

Worst experience ever I've Been going here for years and always bring other friends to check it out what they have and lately the last few times I've went the ladys were so rude and discriminating against me and my friend saying they wouldn't help us ended up asking for there names they denied to give it to me also when I asked for corporates phone number I was denied again and they ended up kicking my friend out of the mall and was very nasty when talking to me it was very intimidating and even mall security wouldn't help will never spend another dollar at this $#*! place they don't follow there policy's for your warranty about swapping out jewelry if its under a year you can still swap out but they don't allow you to even when you pay the extra money for it If I could give negative star I would and I'll be calling the better business bureau to file a complaint all these women who work here should be fired can't even treat a human with decency what has this world come too honestly they shouldnt work at a job that deals with people if they can't handle customer service politely and wanna discriminate just by looking at someone not sure how they even make money begin so rude

I have been wanting a long pair of gold chain earrings and these are gorgeous! Real gold with gold stamp, good gold weight, bright yellow shiny and sparkly. Great price with online code, packed well, shipped fast. Time payments with Affirm. Easy to use site, pictures and description are representative, I bought them sight unseen online and they are breathtaking. Will absolutely buy again from Pagoda. Really impressed!